At Bellissimo Colors LLC, we take pride in the quality and uniqueness of our glass-based personalized designs. As we dropship our products, we maintain a strict return and refund policy to ensure transparency and fairness.

No Returns or Refunds:
We do not accept returns or offer refunds for change of mind, custom design issues, or incorrect ordering by the customer.

Exceptions: Damaged or Incorrect Items:
If you receive a defective item or the wrong product, we are committed to resolving the issue promptly.

Eligibility for a Return/Refund:
– You must contact us within 7 days of receiving your order.
– Provide photo or video evidence of the defect or incorrect item.
– Items must be unused and in their original packaging.

Upon verification:
– We will arrange a return at no cost to you.
– A store credit, loyalty points, or a discount coupon will be issued for use on your next purchase (no cash refunds).

Please contact us at info@bellissimocolors.com with above details. Once approved we will initiate the return process.